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Bookstore Policy
Textbook Refund/Exchange Policy
FULL REFUND, IF RETURNED WITHIN THE FIRST WEEK OF CLASS, in your original form of payment with a receipt.
- With a proof of schedule change, a full refund will be given in your original form of payment with a receipt during the first 30 days of classes.
- No refunds given on textbooks without a receipt.
- No refunds given on custom course materials, outlines, or study guides.
- Textbooks must be in original condition.
- All medical and specialty reference book refunds will be given in your original form of payment with a receipt within three days of purchase.
All Other Merchandise
FULL REFUND in your original form of payment with a receipt.
- With a receipt, unopened software may be exchanged or refunded. (Opened software may be exchanged for the identical item only.)
- No refunds given on magazines or prepaid phone cards.
- Without a receipt , a merchandise credit will be issued at the current selling price.
- Cash back on merchandise credits will not exceed $5
- All merchandise must be in original condition.
Low Price Matching Program
If a customer has proof that a competitor is selling a textbook for less than us, we'll match that price! Low price match is valid if the competitor is a brick-and-mortar store in the area, so online competitors and online textbook purchases are excluded. The low price match applies to textbooks that are identical in edition, condition, and status (new or used).